While out at stores for Black Friday sales, the provinces’ Consumer Protection Office is reminding shoppers to mindful of the stores holiday return an exchange policies.
These policies range from store to store, as they are not regulated by law.
When shopping, its important to ask about a store’s refund and exchange policies before making a purchase and keep your receipts, as some stores require proof of purchase to refund or exchange.
If returning an item, it should be done as soon as possible and in good condition.
Be aware that some stores may keep a portion of the refund as a service fee.
In the case of faulty merchandise, it is up to the store whether to repair it, replace it, or give a refund.
If you do get a refund, it could be in cash, credit, gift cards, or credit notes.
Be sure to ask about a product’s warranty or guarantee, especially if the sale of the item is final.
The best way to shop for Boxing Day deals is locally.
