Cybercriminals are now targeting the insurance industry and their customers.

That’s what we’re hearing from Manitoba Public Insurance (MPI) — who are saying the scams can come in as a phone call requesting payment, or as a phishing email.

To avoid falling victim to the scam, customers are advised to avoid sharing any financial information over the phone if they receive an unexpected call from an Autopac agent.

If you were expecting a call from your Autopac agent, take extra steps to verify the person you’re talking to is actually an MPI agent. Try asking about specific details about the ongoing transaction.

When in doubt: do not share any financial information, end the conversation, and call your Autopac agent.

Customers are also advised to avoid clicking on any links online that request financial information.