Customers of Manitoba Hydro who have experienced a big and unexpected jump in their energy bills are being asked to call the utility right away and provide a meter reading.
Manitoba Hydro spotted a glitch that appears to affect customers who did not have a meter reading at the time of billing.
Hydro says it first became aware of the problem on July 13th when a number of bills with higher than expected consumption estimates were noticed.
Any affected customers are asked to pay their bills as normal but Hydro says their meters will be read this month and their accounts will be reconciled in the next billing period.
